Frequently Asked Questions

We accept the payment methods listed below. For Direct Deposit to our bank account please select the Manual Payment option. We do not offer AfterPay as the significant transaction fees would result in higher purchase prices for all.

We offer flat rate shipping across Australia and New Zealand*, based on the size of your parcel:​SmallMediumLargeExtra LargeCourierStandard$12$15$20$30$80Express $15$20$30$80​Orders are shipped same day or next business day, with some exceptions for items over $1,000 Please refer to the Estimated Time to Delivery in the product listings as some products may have extended delivery time frames*For shipping to New Zealand, please the following:New Zealand landing costs, duties and taxes are payable by the purchaserWe do not ship larger items like canopies, floor mats and curtains to New Zealand. Please email us at hello@saferemf.com.au and we will gladly help you buy direct from our suppliers with a discount code

We are unable to accept returns for change of mind purchases so please choose carefully. If you would like further help to better understand our products and services please send questions to hello@saferemf.com.au or call us on 07 5576 9546. We are happy to help. We will repair, replace or refund if a product or service doesn’t meet one of the basic rights, known as consumer guarantees outlined at accc.gov.au. If you would like to return a product under these conditions, please email us at hello@saferemf.com.au and we'll walk you through the steps.

We welcome you to become a valued member of our Affiliate Marketing Program If you are interested in collaborating with us to raise awareness of the risks of EMF's or to reduce your clients' exposure to EMF's, please send us an email at hello@saferemf.com.au or call 07 5576 9546. We will provide more details about how we can work together to achieve this.